General RV Center

Mrs S. 

on Yellow Pages

11 years ago

Rude and not very helpful. My husband and I left disappointed and found a more helpful RV dealer in Grand Rapids. Don't waste your time. 

spencte 

on Yellow Pages

11 years ago

From General Rv, a bigger one each time. Before purchasing the first one we visted about every dealer around, wouldn't go anywhere but General Rv, the sales rep spent a lot of time showing us various 5th wheels so we would be happy with what we purchased, service couldnt be better. 

werty3 

on Yellow Pages

14 years ago

I love my camper that I purchased but General RV has a HORRIBLE service department. Very unprofessional and they do not call you back. I dropped our new camper off in June for a safety recall. 7 WEEKS LATER, I was still being told that they were "waiting on a part". When they finally returned our camper back to us (which I felt was being held hostage) we were informed that they actually never needed to replace any parts....they only had to "check" the LP line for defects!!!!!!!!! When I told them that we were frustrated that... read more

michigander 

on Yellow Pages

16 years ago

We rented a RV from here for a small weekend trip. The RV was in great shape and mostly everything went smooth until we returned it. About a week after returning it a phone call was received from someone at the center claiming they are keeping our entire $1,000 deposit. To our dismay, they made bogus claims(both on the outside of the RV where it could have easily happened in their parking lot) about a hole in the outside of the RV and a broken lock (We could not get the locks open with the keys provided) However since they h... read more