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General RV Center
- RV Dealers
- Huntley, IL
About this business
Location details
14000 Automall Dr, Huntley, IL, 60142, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
We purchased a motorhome at the Hershey show from General Rv. picked up on 10/2 at West Chester dealer. RV was ready for the walk thru on arrival. We looked over very carefully and asked lots of questions. We were very pleased with everyone at the dealership.
Once the sale is over they are done with you. No one to complain to they are not interested.
This was the worst service experience we ever had. From the moment you walk in the door until you receive your bill, they are tying to upsell anything and everything. You first get "interviewed" about your service issue even though you already described it when you made the appointment. You think the "appointment" is when your RV is going to be repaired but suprise that slides into another day because they have emergencies. Those emergency appointments go to those who have their "special" upgraded policy for service. No,... read more
I wish that I could leave a “0” rating! We drove 8+ hours to deal with this location and put a deposit on a motorhome before we left. Although our sales consultant was great, the motorhome was “sold” by another salesperson due to a cash offer on our sales consultants day off. We were never contacted until after the fact by the sales manager (Tom P.), who was rude and covering his tail since the fact that there was a contract on the unit already. No chance we would ever buy from General RV, or recommend them to anyone else. W... read more
Worst service experience I have ever encounter in my entire life!!! DO NOT purchase an RV from General RV of Wixom, MI. During walk through it was noted something was broken. Part was to be ordered (Never was). Drove RV home and all kinds of wires fell by brake pedal (the dash panel to be reattached and wires wore to be taken care of per the salesperson when pointed out when first looking at unite on lot). 2 weeks after having unite took back in for a number of issues. Now 2 months old have water leak from roof, Back in sho... read more
The worst RV sales Experienced in over 15 years. The new trailer that we look at for a client was not prepared properly, the spare tire was not correct, batteries was missing,LPG tanks emptied, bugs sprayed on frontal area. The sales manager ridiculed the buyer on the fact that “eventually everything rust”, he will regret this statement now. To upset the client rudely they said “we sold the trailer” during this walk-thru process, the same trailer was still posted for sale, several days later. No apologies was stated, they ar... read more
Reviews All check24 work18 manufacturer15 sales manager15 +6 Sort by Most relevant Newest Highest Lowest Tony Collino Local Guide·32 reviews·12 photos 2 minutes ago NEW Bought 2003 33 foot Wildwood Platinum in June, in September I am bringing back for repair, rock panels on passenger side pulling away from body. During further inspection they found that they didn't connect the battery on one side and lucky … More Joseph Bauer Local Guide·59 reviews·181 photos 6 months ago Made first RV purchase. Sales floor was great. They ... read more
General RV is a terrible place to purchase a RV requested my $3,000 deposit back and the company is refusing to return my $3,000 back to me. It was my first time going to a RV show I went to the convention center on a Saturday to look at RV's the sales person appeared to be a nice person all smoking mirrors we asked every question in the book to include out the door pricing and return policy. The sales person presented himself as a person/friend to get the sale. I went back the last day and timeframe of the show myself with ... read more
Great .service when we bought but terrible service after the sale. The motor coach was filthy when we came to pick it up. Dead insects, dirt everywhere, nuts , bolts and screws everywhere. We asked them to clean it 3 times and finally took delivery just to get it home and clean it. There were so many problems related to the set up of the RV, for example: Missing curtains, led lights not working, wrong faucet installed, full wall panel not attached, just loose with staples on it, the router for the TVs was not checked. There ... read more
Frequently asked questions about General RV Center
How is General RV Center rated?
General RV Center has a 4 star rating with 1,337 reviews.
When is General RV Center open?
General RV Center is open now. It will close at 6:00 p.m.
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