General Physician PC - Women's Health East Aurora

Audrey M 

on Google

3 months ago

In February, I paid my $25 bill in person at the front desk. I only have one bill from this provider for the entire year, which I’ve confirmed via my insurance EOBs, and I have the physical receipt for the transaction. However, their 3rd party billing company refuses to recognize it as paid. They continue to send bills despite my two phone calls and over 10 emails sent with my receipt attached. I have never received a reply to my emails, and over the phone, I’m told their ‘research team’ is still looking into it. I finally d... read more

Josh Marcks 

on Google

10 months ago

I don't know why there are any comments asking people to call this office in response to having issues with communication. I have spent 2 hours today sitting on hold with this office. Why am I calling instead of my pregnant wife? Because she knows that she won't get someone to answer the phone unless she has the day off of work. Absolutely ridiculous. It should say something about the quality of the doctors here that she wants to continue being a patient here. Edit: Gave up at the 3 hour mark. 

Liz Pezzino 

on Google

11 months ago

I've been coming here ever since I started needing GYN care. I have always felt heard and understood. When I became pregnant I was considered high risk and starting seeing Dr. Ulm. She is amazing and I couldn't have more faith and trust in her as my OB. She really takes time to answer all of my (and husband's) questions. I love this practice. 

A P 

on Google

a year ago

Have been going here for years but recently switched after receiving horrible care during my pregnancy. Went in for my first ultrasound where the tech showed us the heartbeat and said everything looked good. Got a call the next day from a nurse saying since there was no heartbeat we would need another ultrasound to see if I was viable which was very upsetting. Next ultrasound everything looked good and heartbeat was measurable but because of poor communication caused me a week of unnecessary stress thinking I had miscarried ... read more

Jillian 

on Google

a year ago

I see that others have had some problems with this practice but the couple times I have been have been great. Got my 20 week anatomy scan done here and a couple ultrasounds/NST tests. Receptionists were friendly, nurses were lovely, and doctor was incredibly kind. I can't speak for others but I will continue going out of my way (I live in the city) to come to this practice.