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Gene Messer Kia Service Center
- Other
- Lubbock, TX
About this business
Location details
6006 19th St, Lubbock, TX, 79407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 07:00 a.m. to 6:00 p.m. | |
| Wed | 07:00 a.m. to 6:00 p.m. | |
| Thu | 07:00 a.m. to 6:00 p.m. | |
| Fri | 07:00 a.m. to 6:00 p.m. | |
| Sat | 07:00 a.m. to 6:00 p.m. | |
| Sun | 07:00 a.m. to 6:00 p.m. |
I will not go into detail as to why I am not very satisfied with this dealership, more so the service department manager. However, I will recognize the two employees who I feel deserve to be recognized for their true compassion towards their clients. TK the salesman was absolutely amazing, his true compassion for his clients does not go unnoticed. It cost nothing to show kindness and compassion towards others and he went above and beyond in that aspect. I would also like to recognize the financial advisor Adam, he also demon... read more
I went to get my free oil change and tires rotation for my 2025 Kia Soul. Great customer service, everyone is so nice, and the coffee in the waiting room is surprisingly good. If your looking for a vehicle check out Gean Messer.
Took my car in with some seals breaking; and driver side with too much wind noise, picked up car they had replaced seals by windshield and broken it, and adjusted my door, to where it makes more nice and now have to slam door to close; took back to get windshield replaced; and to have door seal installed; they now claim they can't do anything to the door, eventhough they messed with it and left it worse, now they claim it wasn't them and I need to take it to the a bodyshop, the clearly lack accountability and don't know what... read more
I always am super happy to take my car in to KIA for service. The team is always happy and helpful. The service manager helps with all my needs and makes sure that they check everything inside and out. The experience is excellent, the team is excellent and KOA of Lubbock always makes you feel like family by going above and beyond for satisfaction.
Thank you so much for your help getting my Kia serviced! Shoutout to Aja for being very helpful and welcoming. The staff were super nice, and getting my car serviced didn’t take long. They also send a video text message if the report on the car so you can see it for yourself. I Highly recommend this place!
Frequently asked questions about Gene Messer Kia Service Center
How is Gene Messer Kia Service Center rated?
Gene Messer Kia Service Center has a 4.1 star rating with 64 reviews.
When is Gene Messer Kia Service Center open?
Gene Messer Kia Service Center is open now. It will close at 6:00 p.m.
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