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Gen Korean BBQ House
- Korean
- West Covina, CA
About this business
Local chain offering Korean BBQ grilled tableside & ban-chan in a trendy, modern setting.
Location details
300 S California Ave, West Covina, CA 91790, West Covina, CA, 91790, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:30 p.m. | |
| Tue | 11:00 a.m. to 10:30 p.m. | |
| Wed | 11:00 a.m. to 10:30 p.m. | |
| Thu | 11:00 a.m. to 10:30 p.m. | |
| Fri | 11:00 a.m. to 11:30 p.m. | |
| Sat | 11:00 a.m. to 11:30 p.m. | |
| Sun | 11:00 a.m. to 10:30 p.m. |
Service at this location needs improvement! We came around 3 pm the waitress was already overwhelmed by the few tables that were occupied, they switched servers multiple times without letting us know which made it confusing, they servers had some sass and practically threw the plates down, they didn’t come check on the table, one of the first things we ordered was cheese corn and veggies and we still never got them even after asking 3 different servers multiple times, overall horrible experience
We never got to sit down. The servers will look you in the eyes and not say a word. When they finally tried to sit us at a hightable, we asked for a booth, and they said we couldn't sit at one of the MANY empty booths, and would have to wait at least 15 minutes for a booth. We just left without eatting. Terrible
Food was ok service was very slow never got asked for refills constantly had to wave a waiter down
服务很差，可以说基本没服务，所有的服务人员聚在一起聊天，
So we decided to go to Gens for my birthday we didn't wait since we sat on the high chairs our server seemed like a nice person but kept trying to upcharge us to the premium diner option we kept saying no he kept insisting that right there is something they need to train there staff better if a customer says no its no, then we proceeded to order our meats they came out quick but the grill was not set up so we waited for that when we finally got going the servers kept bringing things we had not ordered consistently we kept se... read more
Frequently asked questions about Gen Korean BBQ House
How is Gen Korean BBQ House rated?
Gen Korean BBQ House has a 3.9 star rating with 1,079 reviews.
When is Gen Korean BBQ House open?
Gen Korean BBQ House is open now. It will close at 11:30 p.m.
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