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GEM Plumbing and Heating

4.6

About this business

We value our 70 years in business and are dedicated to providing high quality and timely home services solutions. Through our world-class customer service, our dedication to excellence, and our random acts of kindness, we will exceed your expectations every day. Our highly skilled and trained technicians complete every job efficiently, with the highest regard for current safety standards. Whether you are a homeowner, business owner, or commercial property manager, we provide both residential and commercial solutions 

Location details

1 Wellington Rd, Lincoln, RI, 02865, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.66,233 reviews
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Eileen C.'s profile image
Eileen C. 
8 months ago

Do not bother with this company.  Took months to get my furnace and water heater inspections. Then they came and only sent the furnace guy and not the plumber to look at the water heater,  that was really my only issue.  I had just had my furnace inspected in Sept for $300. But they said since it was free that they might as well do it again.  Tech was very nice but handed me a quote for $700 for  a furnace part. He  said he had to special order it due to the type of furnace I have.  They gave me a priority plumbing appt 2 we... read more

Malinda C.'s profile image
Malinda C. 
a year ago

BEWARE!!!! Ryan sold us a new boiler. Ryan and the installers told us that Gem Plumbing would take care of the paperwork to get us the $500 rebate from RI Energy. I had to call twice to get to find out that we did not buy a high-efficiency boiler and did not qualify. To make matters worse we were told that Gem AND the North Providence Building Inspector needed to come and inspect the installation. I made an appointment for 8 - 9 today 2/16/2024. I called at 9 am to find out where they were, was promised a call back, bu... read more

Marland C.'s profile image
Marland C. 
a year ago

Unprofessional condescending maliciously compliant gaslighting technicians focused on up selling unnecessary work and annual memberships. I've had multiple service requests with dispatch fees where the main issue was not addressed or failed within a week or caused another issue within the system. I have had to replace drywall, repair, and repaint the walls around the system, because they have a handyman service who can fix it for a fee. Gaslighting from the gas repair man is ironic frustrating. The last service was man-splai... read more

Ann F.'s profile image
Ann F. 
6 years ago

I have called Susan many times in a panic, Burst water heater, toilet backup, and heating system in my inlaw apartment she was here within an hour, and fixed everything that needed to be fixed, she went above and beyond for me,I highly recommend Susan, and Gem  

Frequently asked questions about GEM Plumbing and Heating

How is GEM Plumbing and Heating rated?

GEM Plumbing and Heating has a 4.6 star rating with 6,233 reviews. 

When is GEM Plumbing and Heating open?

GEM Plumbing and Heating is open now. It will close at 6:00 p.m.  

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