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Geek Squad
- Retail
- Queens, NY
About this business
Location details
5001 Northern Blvd, Queens, NY, 11101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
5 - 7 days to add RAM memory in the laptop?
I called ahead to ensure they provided the service I needed. They confirmed on the phone that they did. I booked an appointment, took the day off work and got a cab down with my computer monitor that needed fixing, only to be told they don’t provide the service. I was told “oh, our phone operators don’t really know what services we provide”.
WORST! We dropped off our son's phone 10 days ago for repair at Long Island City location in NY. We were told 3-5 days. We got no notifications until we started calling. Then we got 3 different answers and realized they probably lost the phone, so we drove to the location where we dropped it off. We get there, we get another reply and turns out they forgot about our phone and only shipped it a week late and they have NO IDEA what the status is or if it arrived. The manager looks at us with blank eyes, not offering to ship it... read more
Honestly, I am delighted! These guys are super organized, they know what they are doing, and they will help you with any kind of issue with your device. My strong recommendation! Their job is not easy at all, since they have to deal with a great number of reclamations, cranky people, different characters, and absorb our negativity that we bring during our visits. Basically, they mitigate our stress. They accept both devices bought in Best Buy and those bought somewhere else. With annual membership (around $180) they will fix... read more
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.2 star rating with 32 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open at 10:00 a.m.
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