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Geek Squad
- Consumer Services
- Pearland, TX
About this business
Location details
2632 Smith Ranch Rd, Pearland, TX, 77584, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Ask for Janiya. She helped me with a complicated computer/phone issue. She's smart and patient!!
I was very impressed by my service with Frank from Geek Squad. He really talked me through the process of getting my device fixed and gave me honest, simple advice to follow. I’m very thankful for his help.
UPDATE: Apparently when you order services through a Greek Squad membership, the contractors are NOT supposed to take any money from the customer directly, for added services, especially without informing Best Buy. These contractors have set up quite the racket, which if called out, is a breach of contract with Best Buy and results in Best Buy severing that relationship. I wish we had known any of this before shelling out hundreds of dollars to these guys at greatly inflated prices, in addition to the money paid to them by B... read more
Extremely dissatisfied, disappointed, disillusioned with Geek Squad. Admission of their fault in canceling an appointment and no possible way to rectify the situation on the same day....absolutely trash customer service. Duly noted.
They are ok! I’d much rather go to a mom/pop shop. Too much red tape for a small family issues!
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.4 star rating with 34 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open at 10:00 a.m.
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