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Geek Squad

4.3

About this business

Location details

369 Gateway Dr, Brooklyn, NY, 11239, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.338 reviews
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Fatima Vega's profile image
Fatima Vega 
2 months ago

They don’t even try to finds ways to help you. They even recommend you other places to fix your electronics because they are unable to help you. 

alisha styles's profile image
alisha styles 
2 years ago

My TV stopped working. Called Geek Squad. They informed we I have a warranty on my TV. After confirming my TV would not be able to be repaired offered me a gift card for the value of the TV. 

Rosey's profile image
Rosey 
2 years ago

Geek Squad was nice too. But two of cams do not work. So I need my refund. 

Tallen796 Tallen796's profile image
Tallen796 Tallen796 
2 years ago

Their customer service is piss poor. I went to see about my laptop which is not working. There was no one to accommodate me at first the person came out from the back maybe from a nap. I was told I had to purchase a $109 charger in order to see if my power adapter is the problem and I'm a member. I was told they only handle software issues. If it doesn't work then I can get my money back. This is a rip off and price gouging. Also employee that work at Best Buy are just taking up space and only help their family members and f... read more

Random Stuff's profile image
Random Stuff 
2 years ago

I called Geek Squad to mount my tv and they were charging $240 for mounting. Too damn expensive. Very disappointed 

Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 4.3 star rating with 38 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open at 10:00 a.m. 

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