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Geek Squad
- Retail
- Brooklyn, NY
About this business
Location details
369 Gateway Dr, Brooklyn, NY, 11239, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I made an appointment through the Apple website to replace the battery in my IPhone. When making the appointment I had to indicate the model of the IPhone. When I arrived at the appointment I was told they didn’t have the battery in stock and that I would have to leave my phone. They would not even allow me to pay and return when the battery arrived. I wasted my time. I leave this review so you don’t have to waste yours.
Thought I graduated from ChatGPT University and accidentally wiped my whole computer Huge thank you to Geek Squad for saving from my own decisions although pricey but I guess that’s what I get. They were professional, patient, and super expedient with fixing my laptop issue. I expected 3 to 4 days to get it fixed but it was literally fixed the day after. Safe to say I’m retiring from IT for a little while lol.
Great customer service and very fast work overall no issues
They don’t even try to finds ways to help you. They even recommend you other places to fix your electronics because they are unable to help you.
My TV stopped working. Called Geek Squad. They informed we I have a warranty on my TV. After confirming my TV would not be able to be repaired offered me a gift card for the value of the TV.
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 4.2 star rating with 41 reviews.
When is Geek Squad open?
Geek Squad is open now. It will close at 8:00 p.m.
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