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Geek Squad

4.4

About this business

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology. 

Location details

369 Gateway Dr, Brooklyn, NY, 11239, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.437 reviews
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alisha styles's profile image
alisha styles 
on Google
a year ago

My TV stopped working. Called Geek Squad. They informed we I have a warranty on my TV. After confirming my TV would not be able to be repaired offered me a gift card for the value of the TV. 

Rosey's profile image
Rosey 
on Google
a year ago

Geek Squad was nice too. But two of cams do not work. So I need my refund. 

Tallen796 Tallen796's profile image
Tallen796 Tallen796 
on Google
a year ago

Their customer service is piss poor. I went to see about my laptop which is not working. There was no one to accommodate me at first the person came out from the back maybe from a nap. I was told I had to purchase a $109 charger in order to see if my power adapter is the problem and I'm a member. I was told they only handle software issues. If it doesn't work then I can get my money back. This is a rip off and price gouging. Also employee that work at Best Buy are just taking up space and only help their family members and f... read more

Random Stuff's profile image
Random Stuff 
on Google
a year ago

I called Geek Squad to mount my tv and they were charging $240 for mounting. Too damn expensive. Very disappointed 

Kamrul Hasan's profile image
Kamrul Hasan 
on Google
2 years ago
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Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 4.4 star rating with 37 reviews. 

When is Geek Squad open?

Geek Squad is open now. It will close at 8:00 p.m.  

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