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Geek Squad
- Retail
- Costa Mesa, CA
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
901 S Coast Dr Suite F, Costa Mesa, CA, 92626, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
My husband and I had an amazing experience at Best Buy thanks to Kareem, the Geek Squad manager. Even though he was in the middle of moving TVs, he noticed us browsing and immediately stopped what he was doing to help. He was incredibly knowledgeable, answering all of our questions with clarity and patience. He walked us through the features and benefits of the two TVs we were considering — never once being pushy or salesy. Instead, Kareem came across as genuine, sincere, and truly focused on helping us make the best choice.... read more
Disappointed in the unprofessionalism and lack of communication of their repair service. Took my laptop in to fix the screen hinge. My agent kept trying to sell me a new laptop when I was adamant on only wanting a repair, and I just noticed he wrote down the wrong laptop in the repair service notes. It’s been a month since I sent my laptop in and I still haven’t gotten it back yet. Tried to call both the service center and the store location on four separate occasions after the estimated 2 weeks they said it would take to be... read more
Simon was really helpful. I needed to replace my battery and he went above and beyond showing me what I had to do so I could install myself. Thanks Simon!
My FB account was compromised and I was unable to sign back in. I had 3 appointments with Geek Squad and I finally got info from FB that would help Jose get me signed back in. He did an awesome job. It is almost impossible to find a way to navigate FB. Jose "almost" wasn't able to manage it but he was diligent. After an hour he was successful. Kudos to Jose. Everyone there (all 3 days) were extremely nice and helpful!!
The Mac to my cheese, if it wasn’t for the geeks. I would’ve forgotten about Best Buy altogether
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.9 star rating with 29 reviews.
When is Geek Squad open?
Geek Squad is open now. It will close at 7:00 p.m.
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