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Geek Squad
- Retail
- Secaucus, NJ
About this business
Location details
3 Mill Creek Dr, Secaucus, NJ, 07094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
went to this location for a phone issue, had to order a replacement, I tried to call just to find out if geek squad got my replacement delivered but it is impossible!! any phone number you get you are going to be talking to call center or automated service that is very unhelpful. after an hour calling and calling I still can't get a simple answer or a person on the phone that works at that location. only answer I get is "to talk to someone there you are going to have to go in to the store" .. unacceptable customer service fr... read more
Kelvin was amazing! Super professional, friendly, and careful with the delivery of my new TV. Great service!
All I have to say is Zubair and Rafa are absolute gems in this place. They assisted me even though I did not have a Best Buy/Geek Squad membership. They helped set up my PC for gaming purposes by recommending parts and installing them for me at no cost. Because of these two I spent over $200 at the store and I’m a returning customer. Honestly thank you guys for the exceptional customer service and they even stayed a bit after closing hours to complete the setup process for me. Very rarely do I experience customer service at ... read more
We make an appointment to repair and everything was fine the guys really professional, after two hours our device was ready for pick up, when we arrived at the location we had to wait almost an hour because the only two guys that where working were busy with others appointment and nobody was free to help us, they should inform that you need also appointments for pick up because everyone always has something to do with their personal time.
Technical job : Computer Assembly. I got all the parts together and since I was a Total Tech member decided to have these guys assemble together to save me time. They also verified that my PSU was DoA so had to get a new one. PROS : This is a gaming rig so a bit of technical know how is needed. The technician I was assigned to was very knowledgeable. My rig was perfectly assembled. Clean wiring. Clean setup. He even pointed out some stuff on the motherboard that I carelessly overlooked. Win11 installed, all Bios setup comple... read more
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 4 star rating with 21 reviews.
When is Geek Squad open?
Geek Squad is open now. It will close at 8:00 p.m.
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