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Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
5065 Almaden Expy, San Jose, CA, 95118, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 8:00 p.m. | |
Tue | 10:00 a.m. to 8:00 p.m. | |
Wed | 10:00 a.m. to 8:00 p.m. | |
Thu | 10:00 a.m. to 8:00 p.m. | |
Fri | 10:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 8:00 p.m. | |
Sun | 11:00 a.m. to 7:00 p.m. |
Customer Service Sucks
This store doesn’t even know their own policies
Mauricio at Geek Squad Almaden is professional, personable and an incredible help. Five stars!
Roman is fantastic! He's incredibly knowledgeable about all Samsung phones. He’s also very reliable, succinct and communicative. I especially appreciated him showing me how to put my phone into maintenance mode so that nobody would have access to any of my personal details while fixing my device, while still being able to test and ensure the phone had been repaired. It’s also important to know that Geek Squad use only original Samsung parts, which is not the case with other repair services. Kudos to Best Buy for hiring Roman... read more
Such a bad service, I dropped my Samsung Z flip 4 phone 2 months ago to the center under warranty repair. I visited multiple times since then to check on my phone because they never pickup a phone. Always same response it's not repaired yet from last 2 months. When I asked for replacement they said it might take 1-2 years if go that route. They are trained to screw you. Samsung said if you would have bought the phone from us we would have offer replacment but not the one you bought from Bestbuy. I decided to not buy things f... read more
Geek Squad has a 3.8 star rating with 21 reviews.
Geek Squad is open now. It will close at 8:00 p.m.
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