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Geek Squad
- Retail
- Burbank, CA
About this business
Location details
1501 N Victory Pl, Burbank, CA, 91502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I had taken my PC to Micro Center once for a failed repair and then to Best Buy four separate times, but the issue kept coming back. Mike was the one who finally took the time to properly diagnose the problem and determine that the SSD was the root cause. Once that was addressed, my PC worked exactly as it should. On top of being knowledgeable and professional, Mike was genuinely pleasant to work with. Because of Mike, I finally have a working system and peace of mind. If I had got Mike the first time it would have been a 5 ... read more
Worst company you can deal with working with Best Buy couple years ago we purchased Samsung refrigerator and we kept getting the ice maker freezing up they came kept replacing the same parts over and over instead of replacing the refrigerator completely cheap company to deal with stay away doing business with them they have very unprofessional technicians and I ended up calling Samsung directly had the direct Samsung technician show up replace the parts several parts until they decided to replace the computer main board and ... read more
For the past year my battery was draining very quick. So figure it's the battery so I bought a new one on Amazon. I wanted to see if I could put it myself so I did. Seemed to have no issues after that. But because I wanted everything checked out I took to geek squad. A day later I get a Voicemail about the battery. Then I go to best buy and he explains about buying after market battery. But I figured since I had already put it in myself there would be no issues. After getting the laptop back I notice it has more issues. Batt... read more
The worst experience ever. I spent over $600 on repairs for my stove, but the parts were replaced and never functioned correctly. A technician visited twice and identified another component as the source of the issue. However, he was unable to locate the missing parts, and my stove remains non-functional. Despite my request for reimbursement or at least some credit, Geek Squad has refused. This experience has proven to be a waste of money, as purchasing a warranty from Best Buy did not provide any protection. Incidentally, t... read more
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.3 star rating with 37 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open at 10:00 a.m.
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