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Geek Squad
- Retail
- Alpharetta, GA
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
975 North Point Dr Rm 180, Alpharetta, GA, 30022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
The attendant at the counter was nice enough to work with us and I’m thankful he didn’t charge us for the diagnostics, but we are disappointed that they would not honor the warranty work needed on our device.
Called me and left a message to cancel an appointment stating that they don’t have parts to service an Apple Watch when my appointment was regarding an Apple Care exchange, not a repair. I tried to call back within 10 minutes and was met with a “call back within business house” message. I was well within business hours, I mean they just called me! So I tried to reach a manager, and ended up at an international call center. The call center rep told me “they don’t take calls” WHAT?! I can’t speak to anyone in the phone at that... read more
Why is it taking an hour to answer the phones
The Alpharetta team was super awesome!!!
I love, love the GeekSquad! It’s well worth the money in gold. They have absolutely brought relief to me when my computer was flipping out on me.
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.5 star rating with 31 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open at 10:00 a.m.
Need help? Contact us.
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