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Geek Squad
- Retail
- Frisco, TX
About this business
Location details
5299 Eldorado Pkwy, Frisco, TX, 75033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Terrible customer service. The manager, Mr. Will, was extremely unhelpful, and I waited an hour just to buy my items. Very disappointing.
I contacted Geek Squad to make an appointment to change out my hard drive. Person no appointment required just stop by. DO NOT tell people something that is not true. Appointments help save me time and guarantee a quick service.
My son had an issue with his laptop and took it to a Geek Squad Fort Worth by his school. They were not helpful nor could the fix his laptop. I took it to the Frisco (El Dorado) location and Amaan not only knew the issue and how to fix it, he was super helpful walking me through the issue and even FaceTimed my son to talk him through it. Thank you so much for saving the day!
I took the laptop with only one problem, which is the charging port that needed to be fixed. When I picked up the laptop, the screen did not work anymore, and I cannot basically turn it on. It had not had those problems before. It is almost like they destroyed my laptop.
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 4 star rating with 67 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open at 10:00 a.m.
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