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Geek Squad
- Retail
- Frisco, TX
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
5299 Eldorado Pkwy, Frisco, TX, 75033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
My son had an issue with his laptop and took it to a Geek Squad Fort Worth by his school. They were not helpful nor could the fix his laptop. I took it to the Frisco (El Dorado) location and Amaan not only knew the issue and how to fix it, he was super helpful walking me through the issue and even FaceTimed my son to talk him through it. Thank you so much for saving the day!
I took the laptop with only one problem, which is the charging port that needed to be fixed. When I picked up the laptop, the screen did not work anymore, and I cannot basically turn it on. It had not had those problems before. It is almost like they destroyed my laptop.
I had an appointment here that I scheduled a week ago with all the details for why I’m coming in. I got a call the day before my appointment confirming they’ve the part and it will take them 2-3 hours to fix. My appointment time was at 5:40pm. I got in line at 5:38pm and found the tech helping someone. After 5 mins, I went to the counter and asked if I needed to check in. He said no and just to stay in line, which I did. About 30 mins later, I was checked in and was asked why I was there. Mind you all the notes for my appoin... read more
Just awful. Went in twice for battery replacement. Both times they failed to call me and let me know that the battery was not in stock. I had to schedule these appointments a week in advance each time and then drive half an hour to find out that they couldn’t fix my phone.
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 4.1 star rating with 65 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open at 10:00 a.m.
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