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Geek Squad

3.3

About this business

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology. 

Location details

642 Baltimore Pike, Springfield, PA, 19064, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.335 reviews
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Vesterlyn Wiley-Alkhatib's profile image
Vesterlyn Wiley-Alkhatib 
on Google
a month ago

The Geek Squad at BEST BUYS in Springfield Pennsylvania are the pits. They simply do not want to work! I would not give them 2 stars because that would be giving them too much undue credit. They would get NO STARS BUT THE APPP WON’T ALLOW YOU TO POST A COMMENT WITHOUT GIVING THEM AT LEAST 1 STAR! 

nancy j's profile image
nancy j 
on Google
6 months ago

Never again will I use the Geek Squad, quite possibly, never again will I use Best Buy because of it. I gave them my computer to fix when it was acting up and after two or three days or so they said it was done. However, I would probably notice a few changes. Yeah, I did, first noticed was MICROSOFT OFFICE WAS GONE. I've had Office since I got the computer, plus all the computers BEFORE this one. It was one of the first programs installed, the "official" bought and paid version. It would not boot. Fortunately, I'd backed up ... read more

Julia's profile image
Julia 
on Google
7 months ago

I would not recommend this Geek Squad at the moment as I was mislead and lied to several times by team members who don’t seem to speak to one another. 1) 2 geeksquad crew told me modified device could be sent out under my bought geeksquad warranty as long as I removed the modified parts. This was told to me to be false by the manager. 2) I was told I could get a data wipe on my computer that they knew did not always boot. This then lead to 3)me showing up for pick up only to be told that they did not do the data wipe 4) told... read more

Terry Smith's profile image
Terry Smith 
on Google
a year ago

Phone still acting up. I have to go back tomorrow 

Arnav Dominic's profile image
Arnav Dominic 
on Google
a year ago
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Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.3 star rating with 35 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open at 10:00 a.m. 

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