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Geek Squad
- Retail
- Glen Allen, VA
About this business
Location details
9901 Brook Rd, Glen Allen, VA, 23059, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Top tier of the worst automated phone systems Ive ever called. After 5 minutes of bs without ever getting a person I gave up. Calling the IRS is better than this place.
Took my laptop to troubleshoot an issue. It was returned after 2 days saying their were some minor errors fix. When I tried to use it at hm, same problem appeared. Took it back for another 3 days and now I was told the CPU was bad and couldn't be fix. How did they miss that during first diagnostic. Have no confidence in their work.
took my iphone to them because a piece of my charger broke off inside the port. they told me they would have to send it off to apple because they "didnt have the tools to fix it there" the dude spent maybe 30 seconds looking at it. i came home and got it out myself with a nail file. they didn't even try. would give 0 stars if i could.
The problem was handled remotely. The techs were courteous and competent.
If you go in and speak to them, they are very helpful and even offer solutions without appointments
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.3 star rating with 25 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open tomorrow at 10:00 a.m.
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