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Geek Squad
- Retail
- Glen Allen, VA
About this business
Location details
9901 Brook Rd, Glen Allen, VA, 23059, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I have had the worst experience after spending $3,200 on a 98" TV. I bought the TV 2 weeks ago while they had a deal for free delivery and installation promotion going on. I have always done things myself and at this point I should of done it myself. It was supposed to be delivered yesterday between 12-4. I took the day of work in order to wait for the TV to be delivered. I called the store around 11AM to confirm it was coming and the gentleman told me it should arrive today. After waiting till about 4:30pm and getting no ca... read more
i scheduled an appointment to have my Iphone battery replaced. the day of my appointment i drop off my phone & pay the $73 for the repayment only for them to tell me they don’t have the battery. wouldn’t you have checked your inventory before the moment of my appointment? i wasted my time & now i have to wait for a refund for the money that i needed to get the new battery. i gave them 2 stars instead of 1 because although they seemed a bit clueless (or new or just straight up lazy), they were apologetic. but seriously, you s... read more
Top tier of the worst automated phone systems Ive ever called. After 5 minutes of bs without ever getting a person I gave up. Calling the IRS is better than this place.
Took my laptop to troubleshoot an issue. It was returned after 2 days saying their were some minor errors fix. When I tried to use it at hm, same problem appeared. Took it back for another 3 days and now I was told the CPU was bad and couldn't be fix. How did they miss that during first diagnostic. Have no confidence in their work.
took my iphone to them because a piece of my charger broke off inside the port. they told me they would have to send it off to apple because they "didnt have the tools to fix it there" the dude spent maybe 30 seconds looking at it. i came home and got it out myself with a nail file. they didn't even try. would give 0 stars if i could.
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.2 star rating with 27 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open at 11:00 a.m.
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