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Geek Squad

2.9

About this business

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology. 

Location details

3750 SW Archer Rd, Gainesville, FL, 32608, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
2.968 reviews
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Jorge L Lopez's profile image
Jorge L Lopez 
on Google
a month ago
mariejeanne Carro's profile image
mariejeanne Carro 
on Google
3 months ago

These guys! They are just amazing and the best best best! I love GeekSquad 100% 

nubby5n4's profile image
nubby5n4 
on Google
5 months ago

BEWARE of Geek Squad’s 3rd-Party Provider: US Appliance Repair Be extremely cautious when dealing with Best Buy/Geek Squad’s third-party service provider, US Appliance Repair. US Appliance Repair was assigned to perform a sealed system repair under our Geek Squad extended warranty for a Samsung smart fridge. However, the technician was clearly unqualified for the job. During the repair attempt, he ignited a piece of plastic on fire, creating a significant amount of soot that was sucked into our home’s HVAC system, resulting ... read more

Marcia Wolf's profile image
Marcia Wolf 
on Google
5 months ago

Don't buy the "total care protection" guarantee/warranty on anything you buy. It used to be that handled personally and empathically. OH NO NOT ANYMORE! After you go thru 10 questions to get them on the phone it is a long wait. Importantly, they go over and over what is happening, they want you to work on it They then told me I would have to bring it in the store. How in the world was i supposed to carry the computer, printer, scanner and that doesn't include the wires cable apart and bring it back just to have you try again... read more

Cole Henson's profile image
Cole Henson 
on Google
7 months ago

I came in with a reservation for an iPhone screen repair. I called the number for the store and spoke to a rep at a call center, who assured me that they do same-day repairs on iPhone displays. When I got to the counter to check in, there was no one there to talk to, so I waited. And when someone finally arrived, she held up a finger to shush me, did something on the computer and left again. Finally, she asked why I was there and I told her I was looking to get my phone’s display replaced. She then said they they “aren’t doi... read more

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Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 2.9 star rating with 68 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open at 11:00 a.m. 

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