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Geek Squad

3.7

About this business

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology. 

Location details

3410 Alpine Ave NW STE B, Grand Rapids, MI, 49544, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.734 reviews
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Joe Ramirez's profile image
Joe Ramirez 
on Google
3 months ago

When i first bought my stereo,they told me it would take like an hour or hour and a half. Will my appoinment was at 445 got there early and they took me right in. They were done within a half hour,great service ty 

Kelsey Taylor's profile image
Kelsey Taylor 
on Google
4 months ago

Collin Rhodes at the Walker store in Michigan was very helpful and understanding. He helped my husband with his phone and answered all of his questions and concerns. Thanks Geek Squad! 

Richard Butler's profile image
Richard Butler 
on Google
7 months ago

Don't bother requesting repairs on anything if you did not buy a protection plan from Best Buy. They will not fix it. Unless it is a computer or laptop, their repair service on things not bought through Best Buy is non-existent. Will not be buying from them again anytime soon. 

Parker's profile image
Parker 
on Google
8 months ago

Can’t call this place, if you try they will lie and tell you it’s them however it’s just a call center that doesn’t speak English, even using extention they won’t answer the phone. 

Dave's profile image
Dave 
on Google
9 months ago

David Wallace at Best Buy Geek Squad in Walker/Alpine did an amazing job installing my new dashboard camera! He is a master at his craft! A big thanks to Mr. Green for being a great point of contact for me, he has excellent customer service skills! Go see this team at Best Buy!  

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Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.7 star rating with 34 reviews. 

When is Geek Squad open?

Geek Squad is open now. It will close at 8:00 p.m.  

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