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Geek Squad

3.2

About this business

Location details

7357 W Towne Way, Madison, WI, 53719, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.252 reviews
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Andres CORDOBA's profile image
Andres CORDOBA 
a month ago

Spenser was really helpful and kind. He tried to solver my issue quickly efficiently and really looking after my needs 

Larry S's profile image
Larry S 
5 months ago

If you have an issue they give you a 1800 number in India to call… after being hung up on multiple times they finally tell you that you need to go back into the store… only to be told to call the India support team again. What am I paying for Geek Squad Protection Plan for? Worst customer service I’ve ever experienced and that’s putting it lightly. Do NOT buy a cell phone from Best Buy. Go to Amazon or your carrier. Lesson learned. And judging by the amount of negative reviews I am certainly not alone. 

Grace H.'s profile image
Grace H. 
5 months ago

The geek squad on the West Side is soo awesome! I am especially thankful for Anthony for such amazing work, perfect!! 

Tom S.'s profile image
Tom S. 
7 months ago

I had an excellent experience with the Geed Squad on the West Side of Madison. I brought in my laptop, which had frozen during a driver update. They promptly fixed the issue, and I left a very happy customer! I'll definitely use them again in the future. 

Amber L's profile image
Amber L 
a year ago

Absolutely terrible "service" 

Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.2 star rating with 52 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open at 10:00 a.m. 

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