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Geek Squad

2.5

About this business

Location details

2600 Walter Payton Memorial Hwy, Oswego, IL, 60543, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
2.523 reviews
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Patrick Kremer's profile image
Patrick Kremer 
a month ago

Clueless. Replaced my nephew’s laptop fans, broke the daughter IO card in the process, refused to fix it. Tried to make him sign paperwork saying the repair was satisfactory. If you’ve got a Dell that is out of warranty, just go online and do the Dell repair service. It would have been faster and cheaper if we’d just gone with Dell support in the first place. 

Hunter Jager's profile image
Hunter Jager 
3 months ago

Does any one answer the phone here? 

Mandee Gabriel's profile image
Mandee Gabriel 
4 months ago

Couldn't help me. The guy was obviously stoned. Horrible experience. Like talking to a deer in the headlights. 

Patty Pedigo's profile image
Patty Pedigo 
6 months ago

I had excellent service at Best Buy by Mateo Martin,the geek squad worker there!! He was friendly and a clean nice man who did his job and did it well!! I was impressed. He did it and now my phone is totally awesome. I have to have my phone working and I hate it when it breaks down like that!! I use it for navigation and I just feel better having it with me and working properly!!! Good job done and really preciated!!! 

Derek Kirchner's profile image
Derek Kirchner 
9 months ago

Total waste of time. Having issues connecting to the WiFi, and the young guy working just restarted my computer which didn’t solve this issue. Then immediately told me there’s nothing he could do and for someone else to look at it would be $150, then another $80 if they can’t figure it out. All that after waiting 30 minutes. 

Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 2.5 star rating with 23 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open tomorrow at 10:00 a.m. 

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