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Geek Squad

2.8

About this business

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology. 

Location details

2600 Walter Payton Memorial Hwy, Oswego, IL, 60543, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
2.820 reviews
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Patty Pedigo's profile image
Patty Pedigo 
on Google
a week ago

I had excellent service at Best Buy by Mateo Martin,the geek squad worker there!! He was friendly and a clean nice man who did his job and did it well!! I was impressed. He did it and now my phone is totally awesome. I have to have my phone working and I hate it when it breaks down like that!! I use it for navigation and I just feel better having it with me and working properly!!! Good job done and really preciated!!! 

Derek Kirchner's profile image
Derek Kirchner 
on Google
3 months ago

Total waste of time. Having issues connecting to the WiFi, and the young guy working just restarted my computer which didn’t solve this issue. Then immediately told me there’s nothing he could do and for someone else to look at it would be $150, then another $80 if they can’t figure it out. All that after waiting 30 minutes. 

Violeta Mocan's profile image
Violeta Mocan 
on Google
6 months ago
Sh Ha's profile image
Sh Ha 
on Google
8 months ago
B Williams's profile image
B Williams 
on Google
a year ago

Revised and updated review. I previously rated the Geek Squad 5 stars. A little too hasty....Long story short, in my opinion, the Geek Squad Protection Plan (GSP) is a waste of money. It only covers repairs for your item. If they (Geek Squad) determine that it is not repairable, then they keep the item (in my case a laptop) close your GSP (repair plan) and send you on your way to buy a new item. What incentive do they have to actually repair it? I am sure I will see my old laptop sold online as refurbished. Done with them an... read more

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Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 2.8 star rating with 20 reviews. 

When is Geek Squad open?

Geek Squad is open now. It will close at 8:00 p.m.  

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