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Geek Squad
- Retail
- DeKalb, IL
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
2074 Sycamore Rd, DeKalb, IL, 60115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
We had the pleasure of having Justin from Geek Squad. He was very patient, very polite and helpful. It was not an easy or quick fix but he managed to get it all done with a smile. Will definetly recommend for future services. Thank you so much for your help Justin!
Geek Squad was super helpful with us and was able to repair many of the issues that I created. I'm very grateful to the guys here at the DeKalb store for all the installations, the parts suggestions, and the help they provided with cleaning up the files with my botched attempts to transfer files. Big thanks to them and what they do.
Told me they wouldn’t be able to fix the screen on my phone and that I should just buy a new one. I ended up going somewhere else and got my phone fixed perfectly and for cheap. These people lie!! I left crying thinking my phone was done for and it was all a lie!!
I am incredibly happy and impressed with the Geek Squad in DeKalb! Both service techs were friendly and professional from the get go! I ended up having Dom help me and he was incredibly nice, explained everything in detail, and was up front about everything from the beginning. When he told me they weren't able to fix my hard drive in house he gave me my options and was very efficient! Definitely one of the best technical support visits I've ever had!
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.6 star rating with 18 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open tomorrow at 10:00 a.m.
Need help? Contact us.
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