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Geek Squad
- Retail
- Sterling, VA
About this business
Location details
45575 Dulles Eastern Plaza Ste 188, Sterling, VA, 20166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Put in a repair order for a laptop, paid the $200 subscription premium, waits for more than a month. Got the laptop back exactly as is. Communication is decent - but man, don't count on getting your devices fixed if you need more than geeks to take a look at it for more than 5 minutes.
I recently had the pleasure of working with Bob from the Geek Squad at Best Buy, and I cannot say enough about the outstanding service I received. From the moment I walked in, Bob's friendly and professional demeanor put me at ease. Bob demonstrated incredible expertise and knowledge while diagnosing the issues with my computer. He took the time to explain the problems in a way that was easy to understand and laid out all the possible solutions. His patience and attention to detail were truly remarkable. Not only did Bob eff... read more
When my laptop was invaded by a scam entity and seemingly frozen, I rushed it over to the Geek Squad without the usual appointment. "Bob" fixed me up quickly. He did the same last year. I'm a senior with limited digital skills. I appreciate their patience and quick response.
they weren't geeky enough to fix my things. i would request that you become even geekier to fix it because the geniuses at the apple bar knew how to fix my phone but the geeks just don't know how to do it i guess
Excellent service
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.2 star rating with 20 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open at 10:00 a.m.
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