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Geek Squad
- Retail
- Norman, OK
About this business
Location details
400 26th Ave NW, Norman, OK, 73069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
My wifes laptop needs a new battery. We thought we could bring it to BestBuy and have them order it for us since we bought it in this exact store. They told us we would need to order the battery from Dell and bring it to them to be installed by one of their techs. Two weeks later we finally have the battery that they told us to order. It takes ten minutes to set up an appointment through the annoying AI assistant, we come in at the time set up for installation. They take the laptop, crack it open and its the wrong GD battery... read more
Mark B. Was patient, knowledgeable, kind. He was always respectful and never annoyed with my many questions. Im so grateful he made it painless and even fun. Thanks Mark! A+++++++++++.
We have a Geek Squad annual contract for $199. Took laptop to GS today with no appointment. They were not busy so tech started working on lp. I explained issue. Was told if someone w/appt came in would have to stop and take care of appt. After 15 min of numerous attempts was told we should make appt and come back another day. Read how to fix on different lp at home & fixed myself. Guess I'll save $199 next year.
Awful services.
Apple Support scheduled a screen replacement appointment for me at 5:40 PM, two days in advance. The confirmation stated the repair would take approximately 20 minutes. I arrived early at 5:15 PM and checked in at the Geek Squad counter. After waiting for a while, someone finally came over and informed me that their technician was finishing up work on another phone—which was understandable since I was early. However, he then told me that the repair could take up to 2 hours, and because the store closes at 7 PM, I might need ... read more
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.6 star rating with 32 reviews.
When is Geek Squad open?
Geek Squad is open now. It will close at 8:00 p.m.
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