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Geek Squad

3.6

About this business

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology. 

Location details

1200 N Muldoon Rd G, Anchorage, AK, 99504, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.620 reviews
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Tasia Roddy's profile image
Tasia Roddy 
on Google
7 months ago

If I could give 0 stars I would. I looked online for a place that can fix my cracked TV screen and they were the first to pop up on Google. I called and they stated that they do NOT fix tv screens. It must be an internal issue. But it states online they they are a tv/computer repair service. I informed them that they need to correct the online info so others don't waste their time. Frigging frustrating. My tv is 55 inches and very heavy for me. Glad I called. 

Snow's profile image
Snow 
on Google
8 months ago

Terrible service, when I gave them my computer I had told them the parts I had replaced, all the work that had been done on it and pointed to the problem. They then proceeded to ignore all of my input entirely and took DAYS to confirm with me the problem I had already told them about. Then when I finally got my computer back they had updated all my software and when I say "update" I mean NONE of my apps worked as they did before or just wouldn't open at all, I had to factory reset my PC just to fix whatever they did to it. W... read more

Keith Matthews's profile image
Keith Matthews 
on Google
a year ago
Brittney Everett's profile image
Brittney Everett 
on Google
a year ago
Keegan Kahler's profile image
Keegan Kahler 
on Google
a year ago

Last place I’d go for any help as you can do everything they do with a quick google search or simple self diagnosis of your computer (if your semi familiar with components) not worth your time. I don’t think it’s the employees fault it’s just the way they advertise their service. More of a company to help older people figure out their new remote than helping someone their age diagnose and issue with a computer or phone. 

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Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.6 star rating with 20 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open tomorrow at 10:00 a.m. 

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