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Geek Squad

2.7

About this business

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology. 

Location details

5101 Frederica St, Owensboro, KY, 42301, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
2.716 reviews
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Chetan Patel's profile image
Chetan Patel 
on Google
a month ago

Bad service – took money but didn’t do anything! I am very disappointed with Best Buy’s Geek Squad service. I took my laptop in for repair, but they returned it without doing any work and took my full money back! Not only that, but when I asked a question, they had no answer. These people just make excuses to get money and don’t provide real service. THESE SERVICES ARE CHEATERS – I will never go back to this place! 

Aaron Stites's profile image
Aaron Stites 
on Google
8 months ago

Literally impossible to get ahold of local best buy members. Geek squad called me about an issue with my PC they are working on, gave me an extension to call back. Called the local number and was sent to a call center overseas with no ability to speak locally. 0 stars warranted if possible. 

Wyatt Johnson's profile image
Wyatt Johnson 
on Google
9 months ago
Anonymous's profile image
Anonymous 
on Google
9 months ago
Billy Krampe's profile image
Billy Krampe 
on Google
11 months ago

WORST Customer Service around, have to spend 10 minutes with robotic call center to have to provide life story just trying to get a price for a cell phone repair 

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Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 2.7 star rating with 16 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open tomorrow at 10:00 a.m. 

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