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Geek Squad

2.8

About this business

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology. 

Location details

6919 O St, Lincoln, NE, 68510, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
2.861 reviews
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Lànce Baker's profile image
Lànce Baker 
on Google
a month ago

Never delt with Geek Squad before till this week. I'm old and tired of not knowing why tech is so confusing sometimes to me. After dealing with Agent Abby T I felt like I'm ready to deal what is next while being the old dummy person. Thnx to Abby she was able to fix the issue and educate me of the mistakes I made. It was a great change of pace. 

Mary Schaaf's profile image
Mary Schaaf 
on Google
7 months ago

I had a geek squad person come to my house our son bought 4 Samsung TVs and two of them don’t work Ithe geek said call me and I did and he failed to call back I want them replaced as the two have never worked right I tried to get ahold of a Samsung representative and all I got was an AI voice with no re spines I’m now filing a complaint with better business bureau 

U C Eutzy's profile image
U C Eutzy 
on Google
9 months ago

Clearly, customer service doesn't matter anymore.I go in there to find it in a clown suit.Professional communications should be top priority in any business . Would anyone be comfortable with a surgeon dressed in a wig, heals, and drag makeup before making a decision? These people need to learn professionalism in society. 

Anonymous's profile image
Anonymous 
on Google
9 months ago

Clearly, customer service doesn't matter anymore.I go in there to find it in a clown suit.Professional communications should be top priority in any business . Would anyone be comfortable with a surgeon dressed in a wig, heals, and drag makeup before making a decision? These people need to learn professionalism in society. 

Connie Bailey's profile image
Connie Bailey 
on Google
11 months ago
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Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 2.8 star rating with 61 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open tomorrow at 10:00 a.m. 

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