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Geek Squad
- Retail
- Issaquah, WA
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
6000 E Lake Sammamish Pkwy SE, Issaquah, WA, 98029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I would like to give 0 stars because I scheduled a TV repair with Geek Squad TWICE, and they where a NO SHOW both times! There was no communication from the repair person for both visits. I phoned Best Buy 3 times to get clarification, and I was told that communications were being relayed to the repair person but I never heard from them. I guess I can give a 1 star for the refund that I got for the up-front money I paid.
I was so impressed by the customer service at the Issaquah Geek Squad. They were on time for my scheduled appointment and helpful for my I phone issue. The rep that helped me was through and made sure to ask if I had any questions. My problem was not solved as I just need a new phone. That’s ok though because they were not pushy at all. On top of that though I could not help seeing how kind the rep next to me was treating a customer in a wheelchair. He was patient as she counted out cash for her transaction and then asked he... read more
The Geek Squad Auto Install team at Best Buy Issaquah is awesome! They are super professional and knowledgeable about car electronics and were able to help me quickly and efficiently. I’m very pleased with my remote start + SmartStart system, it works perfectly! Overall, they do quality work and are so friendly. They really impressed me with everything, enough to gain my trust and confidence after just one visit. I’ll be definitely be going back to them in the future, probably for a car stereo upgrade!
The call center or whomever handles the calls is an absolute disgrace. Leaving a computer for 3 days to install one ssd is a joke
I had Caleb of GEEK. Squad at Best Buy, Issaquah,wa. install a front and a separate rear camera in my 2015 Chrysler.. He did an excellent job without a lot of questions or hassle. He took care of both new camera installations at minimum costs. Now if a crook scratches , dents. or tries to break in , I will have a photographic record. Caleb was excellent !!!!
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 4.2 star rating with 12 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open at 10:00 a.m.
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