Geek Squad

Emma Gamble 

on Google

8 months ago

Went in to get my macbook fixed. I got a call the next day it’s done, great. I book my appointment to get it picked up and this young boy hands it to me and after around 5 seconds of scilence he says “want a run down of what happened” I of course say yes and told me they just ran some things. I try to turn on my macbook and it won’t so i tell him and they take it to the other room. He comes out 5 minutes later to NOW tell me that they couldn’t turn it on that it is a motherboard issue to take it somewhere else?? I’m just con... read more

KINGDOM 

on Google

a year ago

I had a horrible experience with the geek squad at the store. They are slow I got there 10 minutes before my appointment. The guy didn’t come out until 45 minutes later and ask me can I help you and ask before it was another gentleman before me they all honor no #Warranty Horrible experience I will be making sure I tell everyone do not get no warranty at this store or do not shop at the store 

Jan Arnaut 

on Google

2 years ago

So expensive for pc repairs. I can buy another computer Instead for less. 

akcichon 

on Google

2 years ago

Charles was exceptionally helpful and was able to fix my laptop quite quickly. He was knowledgeable, polite and personable. We were shocked when he said there was no charge for the service. He was helpful and got us on our way quickly. We will always use Best Buy in the future for our electronics needs. 

Mike Ihrig 

on Google

2 years ago

Geek squad is a joke. I made an appointment in the store to have my phone battery replaced the following day. When I arrived, I was told the battery was out of stock. I would have to leave my phone with them before they would order the battery. What was the point in making an appointment? Waste of time.