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Geek Squad

3.0

About this business

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology. 

Location details

5815 Youngstown Warren Rd, Niles, OH, 44446, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.030 reviews
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KINGDOM's profile image
KINGDOM 
on Google
6 months ago

I had a horrible experience with the geek squad at the store. They are slow I got there 10 minutes before my appointment. The guy didn’t come out until 45 minutes later and ask me can I help you and ask before it was another gentleman before me they all honor no #Warranty Horrible experience I will be making sure I tell everyone do not get no warranty at this store or do not shop at the store 

Jan Arnaut's profile image
Jan Arnaut 
on Google
a year ago

So expensive for pc repairs. I can buy another computer Instead for less. 

akcichon's profile image
akcichon 
on Google
a year ago

Charles was exceptionally helpful and was able to fix my laptop quite quickly. He was knowledgeable, polite and personable. We were shocked when he said there was no charge for the service. He was helpful and got us on our way quickly. We will always use Best Buy in the future for our electronics needs. 

Mike Ihrig's profile image
Mike Ihrig 
on Google
a year ago

Geek squad is a joke. I made an appointment in the store to have my phone battery replaced the following day. When I arrived, I was told the battery was out of stock. I would have to leave my phone with them before they would order the battery. What was the point in making an appointment? Waste of time. 

nicholas fusco's profile image
nicholas fusco 
on Google
a year ago

For about 3 weeks I've had nothing but some kind of notifications. No matter how quick I delete it. It came right back on. It was so aggravating. Anyway, I came here and met up with an agent from the geek squad named Nicholas. Great guy, very knowledgeable and very professional. Had me done in less than 10 minutes. That's from start to finish and now I have no more of those. Annoying notifications from that site. Thank you again, NICHOLAS 

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Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3 star rating with 30 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open tomorrow at 10:00 a.m. 

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