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Geek Squad

2.8

About this business

Location details

4650 1st Ave NE, Cedar Rapids, IA, 52402, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
2.830 reviews
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jack carver's profile image
jack carver 
a month ago

No real costumer support after installation. You will have so many hoops to jump through just to try and get a technician out to even look at what the issue is that it just isn't worth it. 

Allen Prochaska's profile image
Allen Prochaska 
a year ago

Geek squad says he will search any TV no matter where you buy it from on their site but you go there talk to them. They refuse to fix it unless you buy it from them. 

Samantha H's profile image
Samantha H 
a year ago

There is no way to call and speak to a store representative, you can only speak to someone located in a call center. 

Ashton Pederson's profile image
Ashton Pederson 
2 years ago

Had Emily who was able to help me solve an issue with my coverage for my broke Iphone where i was under the understanding that i had full coverage. She also explained the process of the replacement and suggested different cover plans for my next device i get. She was great and was so patient with answering all my questions. She was awesome and her customer service is through the charts. Highly recommend coming to this location! 

Zach's profile image
Zach 
2 years ago

Great please to go for questions. Have helped me several times. Being able to get apple phones fixed here is great saves time going all the way to Des Moines. The staff is nice and happy to help. 

Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 2.8 star rating with 30 reviews. 

When is Geek Squad open?

Geek Squad is open now. It will close at 7:00 p.m.  

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