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Geek Squad
- Retail
- Harrisburg, PA
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
5000 Jonestown Rd, Harrisburg, PA, 17112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I will give a zero for my horrible experience with the phone support people who only wasted my time and frustrated me every single time I tried to call to ask questions or try to get a clarification on the status of my laptop. Those people kept transferring me to people in Philippines to India to Panama... with no clue, answer, or even courtesy!
I hope you never need to call the store for info or support from the Geek Squad. I dialed the local store's phone number, but it just forwards you to an 800 line with folks that I truly tried my best to understand. After three agents, even when I could cut through the accent, they were no help. Just advised me to drive into the store for an answer. My question was, why won't my vehicle start the day after having a Best Buy purchased stereo and back up camera installed by the Geek Squad? Unfortunately, this is the second inst... read more
They are worker's when working on computers
Hard to follow time they will visit..give u a 12 hr window,,then never call day before,,THEN day of appointment, they called saying between 7 and 1130 am THEN at 1230,they call and said our guy had an emergency call and would be out tmmw!!! Wth..its a geek squad, there should be more than one person, and we went past best buy and saw 3 geek squad vans!!! Grrrrrrrr
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.5 star rating with 28 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open at 10:00 a.m.
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