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Geek Squad

3.3

About this business

Location details

10400 Owings Mills Blvd, Owings Mills, MD, 21117, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.353 reviews
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Jasper Dara's profile image
Jasper Dara 
3 weeks ago

Worst experience ever. The customer service young man was so rude and unprofessional. Attended to all customers at same time but solved nothing non of their problems. 

Mary Jacobs's profile image
Mary Jacobs 
5 months ago

I should’ve posted this years ago and I’m truly sorry I didn’t but here it goes: Today Geek Squad came to my home and as always did a truly amazing job they are so awesome !! I’ve had them out here before and I’ve never been disappointed. So I’m sending my appreciation and hugs to Geek Squad. 

Mr.CantSnipe Brophessor's profile image
Mr.CantSnipe Brophessor 
9 months ago

I had them install a 4 channel amp, a new head unit, and all new door speakers. The install guys were rude and unprofessional. Before leaving I tested the speakers and they sounded awful. 10 times worse than my stock speakers. So bad I couldn’t even listen to it. I went and asked the guy if they were supposed to sound like that. He instantly blamed me because I turned the volume up and messed with the radios EQ (both of which I had done after already hearing how terrible it was). He went over to my car and started testing it... read more

Kristen Ahmed's profile image
Kristen Ahmed 
11 months ago

Awful just Awful can't get anyone on the phone 

Jerome Wilkins's profile image
Jerome Wilkins 
a year ago

Horrible customer service, it is impossible to get someone on phone. The phone rang relentlessly and finally someone answered and attempted to transfer me, and then hang up. I was never able to talk to anyone regarding my appointment to get dash cam installed. Winded up canceling my appointment online. Can't trust them doing quality work when customer service is so bad! 

Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.3 star rating with 53 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open tomorrow at 11:00 a.m. 

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