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Geek Squad
- Retail
- Owings Mills, MD
About this business
Location details
10400 Owings Mills Blvd, Owings Mills, MD, 21117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Worst experience ever. The customer service young man was so rude and unprofessional. Attended to all customers at same time but solved nothing non of their problems.
I should’ve posted this years ago and I’m truly sorry I didn’t but here it goes: Today Geek Squad came to my home and as always did a truly amazing job they are so awesome !! I’ve had them out here before and I’ve never been disappointed. So I’m sending my appreciation and hugs to Geek Squad.
I had them install a 4 channel amp, a new head unit, and all new door speakers. The install guys were rude and unprofessional. Before leaving I tested the speakers and they sounded awful. 10 times worse than my stock speakers. So bad I couldn’t even listen to it. I went and asked the guy if they were supposed to sound like that. He instantly blamed me because I turned the volume up and messed with the radios EQ (both of which I had done after already hearing how terrible it was). He went over to my car and started testing it... read more
Awful just Awful can't get anyone on the phone
Horrible customer service, it is impossible to get someone on phone. The phone rang relentlessly and finally someone answered and attempted to transfer me, and then hang up. I was never able to talk to anyone regarding my appointment to get dash cam installed. Winded up canceling my appointment online. Can't trust them doing quality work when customer service is so bad!
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.3 star rating with 53 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open tomorrow at 11:00 a.m.
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