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Geek Squad
- Retail
- Jackson, TN
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
1170 Vann Dr, Jackson, TN, 38305, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Was sent here by apple care to get my iPhone fixed. The phone was shutting down, restarting uncontrollably and the back was cracked. The line to talk to the employees was chaotic, couldn’t tell if there even was a line or it was people who had already been seen but were waiting for their device. After 10 minutes they finally acknowledged I was there just to immediately tell me they “couldn’t “ fix my phone, then changed it to “ well we can fix it but it will take 3-7 business days” . I was not a walk in, I scheduled an appoi... read more
have called 3 times, took 20 minutes just to get to the store phone, and then sat for another 20 minutes and never got an answer. Terrible customer service while in store as well.
have called 3 times, took 20 minutes just to get to the store phone, and then sat for another 20 minutes and never got an answer. Terrible customer service while in store as well.
Willie, Quinton and Ashton all eagerly helped to resolve our computer issues. They found the problem quickly and we were able to get it corrected. They helped us get connected with other devices as well. They advised us on how to reconnect everything once we got it home Everything worked great. Thanks to you it was much easier.
I would like to give a SHOUT OUT to the 2 young men who did an AMAZING job installing our massage chair for Quinco Mental Health Center. DJ and James are AWESOME. DJ explained how to work the chair, as well as additional information to get the best use out of the chair. DJ and James worked really good together and I must say, "Job Well Done!" You made us happy.
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.4 star rating with 33 reviews.
When is Geek Squad open?
Geek Squad is open now. It will close at 9:00 p.m.
Need help? Contact us.
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