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Geek Squad

3.3

About this business

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores - including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology. 

Location details

11088 N U.S. Highway 15/501, #501, Aberdeen, NC, 28315, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 8:00 p.m.
3.318 reviews
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Joann Call's profile image
Joann Call 
on Google
5 months ago

Very helpful service! I purchased a new phone today and had an appointment to transfer the data from my old phone to my new one. Because my old phone was four years old and the transfer was challenging it took some time. Jillian was so calm and patient and had a can do attitude to working through the challenges. It made a frustration a positive experience. Kudos Best Buy and Jillian. 

Mica Bowers's profile image
Mica Bowers 
on Google
8 months ago

If I could give 0 stars I would. Sent me home saying they fixed my computer for it to still not work. 100$ down the drain. Thanks geek squad! 

taryn weber's profile image
taryn weber 
on Google
8 months ago

I had an exceptional experience with Aberdeen Geek Squad!!! HIGHLY RECOMMEND!!! I went to the Fayetteville location first with my issues with my laptop not starting , Fayetteville ended up not telling me anything except they can't fix it in store. And that it would have to get sent off and it could cost up to $4k. No context, no additional information or explanation. I called HP and they said to try another Best Buy since they have skilled techs for HP. I went to this Aberdeen location and I had an amazing experience. I CANN... read more

Anonymous's profile image
Anonymous 
on Google
8 months ago

I had an exceptional experience with Aberdeen Geek Squad!!! HIGHLY RECOMMEND!!! I went to the Fayetteville location first with my issues with my laptop not starting , Fayetteville ended up not telling me anything except they can't fix it in store. And that it would have to get sent off and it could cost up to $4k. No context, no additional information or explanation. I called HP and they said to try another Best Buy since they have skilled techs for HP. I went to this Aberdeen location and I had an amazing experience. I CANN... read more

Mary Montoro Biondo's profile image
Mary Montoro Biondo 
on Google
a year ago

My 97-year-old father locked himself out of his phone, which is his lifeline. The Geek Squad was able to quickly delete his phone, and unlock it. I was able to download his contacts from the iCloud, so he’s back in business. The Geek Squad came through where Apple Support did not. 

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Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.3 star rating with 18 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open tomorrow at 10:00 a.m. 

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