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Geek Squad

3.1

About this business

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores - including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology. 

Location details

4505 South Medford Drive, Ste 203, Lufkin, TX, 75901, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 8:00 p.m.
3.116 reviews
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Ray Weeks's profile image
Ray Weeks 
on Google
3 years ago

When in to drop off my wife’s laptop. The people behind the counter were not doing anything. No one was in line. I ask about getting it looked at and found out they don’t even work on anything. They just take your info and send it off. I was told that I would have to make an appointment for them to take my info for it to be sent off? Two people just standing there. I said but I’m here. Just take my info. They said only with an appointment. I said but your not doing anything.. No help, none. And they don’t work on anything th... read more

Donald Weeks's profile image
Donald Weeks 
on Google
3 years ago

When in to drop off my wife’s laptop. The people behind the counter were not doing anything. No one was in line. I ask about getting it looked at and found out they don’t even work on anything. They just take your info and send it off. I was told that I would have to make an appointment for them to take my info for it to be sent off? Two people just standing there. I said but I’m here. Just take my info. They said only with an appointment. I said but your not doing anything.. No help, none. And they don’t work on anything th... read more

rosa garcia's profile image
rosa garcia 
on Google
3 years ago
Vanessa Clark's profile image
Vanessa Clark 
on Google
4 years ago

Had a not so great experience but Landon the manager at Geek Squad called me which spoke volumes about the customers service he wants his team to provide to customers! 

Teresa LeDoux's profile image
Teresa LeDoux 
on Google
5 years ago
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Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.1 star rating with 16 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open tomorrow at 10:00 a.m. 

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