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Geek Squad

3.2

About this business

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology. 

Location details

3401 Raleigh Road Parkway West, Ste 5D, Wilson, NC, 27896, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 8:00 p.m.
3.226 reviews
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Charles Mosley's profile image
Charles Mosley 
on Google
3 weeks ago

I really wanna know if they can fix my oculus that would be great if they could. One of my cameras is broken. I was devastated when I found out it brought me down a lot and I have nothing to do so I’m gonna see if they can fix it. 

Nannetta Strong's profile image
Nannetta Strong 
on Google
2 months ago

I bought my laptop in because it wouldn't turn on. They said it was the Mother Board and I should REPLACE my computer. On a hunch I went to Walmart and got a new power cable. My HP laptop powdered right up and was find. I am NOT impressed. 

Richard Bailey jr's profile image
Richard Bailey jr 
on Google
6 months ago

Went to have my new iPhone 16 factory reset. The guy has my phone no longer than 5 mins, does nothing with it and then says there isn’t anything he can do and that I would have to contact my carrier for a replacement phone. After that, I went to a friends who let me use iTunes, and was able to factory reset my phone in under 10 mins no problem. Terrible customer service. 

Antonio Batres's profile image
Antonio Batres 
on Google
6 months ago
Custom Station's profile image
Custom Station 
on Google
9 months ago

WORST SERVICE THEY CAN'T FIX ANYTHING WISH I CAN GIVE THEM LESS THAN 1 STAR 

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Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.2 star rating with 26 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open tomorrow at 10:00 a.m. 

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