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Geek Squad

3.2

About this business

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores - including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology. 

Location details

345 Mount Hope Avenue, Ste 1001, Rockaway, NJ, 07866, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 8:00 p.m.
3.230 reviews
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Mike Reed's profile image
Mike Reed 
on Google
a month ago

Justin F a Repair Agent at Best Buy Geek Squad in Rockaway is the best!!!! Listened to my computer issues, resolved them while I waited. Polite, talked in language I could understand. Great experience. 

Diana Abreu's profile image
Diana Abreu 
on Google
3 months ago

We went to BB yesterday and a wonderful young man, Carlos, took care of us. We left our laptop to be picked up today. This morning we returned to pick up the one computer we left and have work done on another. The only person there was a person (although lovely) did not know anything about computers. We were sent home having been told that an antivirus device was installed on both our laptops. When we got home, we realized that they never gave us back our chargers. We returned once again and worked with Jeremy, a very nice a... read more

Mike White's profile image
Mike White 
on Google
4 months ago

Great experience, Lily at the desk fixed my issue in 10 seconds, very greatful. 

Elizabeth Foster's profile image
Elizabeth Foster 
on Google
4 months ago

Had a good experience last week when I dropped my laptop off to identify a crackling noise. They said it was one of the fans that needed to be replaced, but for whatever reason they couldn't order the part, I had to do it myself and bring the laptop back when it came in. Fine. I make an appointment and bring it back, and no one even acknowledged me until my appointment had come and gone. When the rep finally came by, he didn't ask any questions about it and just took my computer right into the back and left me sitting here w... read more

Kris Estrada's profile image
Kris Estrada 
on Google
6 months ago

They fixed my TV . Thanks geeks 

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Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.2 star rating with 30 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open tomorrow at 10:00 a.m. 

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