Geek Squad

Daniel Peak 

on Google

a month ago

No criticism of the person that finally answered the phone and told me Geek Squad could not help me - but calling the local number I had to convince a BOT to let me talk to someone after BOT repeatedly offered to give me the local # I had just dialed. 5 min with BOT, 1 min with a real person. 

Brianna Gustafson 

on Google

2 months ago

Shae and Jason were incredible! Long story short I’ve been having terrible luck with dryers. Mine started on fire in November. I have ordered 3 different ones since and none of them worked. Had an awful experience with Costco with my first dryer. With Best Buy and Geek Squad the service has been incredible. My delivery team (Shae and Jason) was able to figure out that it’s actually my outlet that is causing the issue. Saving me the headache of exchanging for a fourth dryer that wouldn’t have worked either. As a mom of a 6 ye... read more

Taylor Stoelb 

on Google

4 months ago

Brought my computer in because it wouldn't boot up, was told they couldn't fix it there and needed to send it somewhere else for $80 just to send it there. Then it came back and it was running extremely slow so then I had to set up a new appointment to clean up my computer. Got home and realized when they gave me my computer, they didn't give me the charger back with it. Very disorganized and unprofessional. 

Ryan Kornelsen 

on Google

10 months ago

Got a new screen protector last week. Best buy employee installed it perfectly for free and said if it breaks come back for a new one. Today it broke. Got the free one but got sent to geek squad for them to install it. Got told it will be $8 to install. They give it back to me with bubbles all under the screen. The blue shirt employee did way better than they did. What a joke 

Gail S. 

on Google

11 months ago

My laptop was completely wiped of all malware. Great job!