Geek Squad

Aaron Blanke 

on Google

3 months ago

Ask them to Run a Diagnostics on my Computer Because it was over Heating, and I Believe it had something to do with the Motherboard, got it back and they told me what I told them, it’s overheating. Thanks what a waste of $100, and now my Pc Display doesn’t work. What a Joke 

Daniel Peak 

on Google

8 months ago

No criticism of the person that finally answered the phone and told me Geek Squad could not help me - but calling the local number I had to convince a BOT to let me talk to someone after BOT repeatedly offered to give me the local # I had just dialed. 5 min with BOT, 1 min with a real person. 

Brianna Gustafson 

on Google

9 months ago

Shae and Jason were incredible! Long story short I’ve been having terrible luck with dryers. Mine started on fire in November. I have ordered 3 different ones since and none of them worked. Had an awful experience with Costco with my first dryer. With Best Buy and Geek Squad the service has been incredible. My delivery team (Shae and Jason) was able to figure out that it’s actually my outlet that is causing the issue. Saving me the headache of exchanging for a fourth dryer that wouldn’t have worked either. As a mom of a 6 ye... read more

Taylor Stoelb 

on Google

11 months ago

Brought my computer in because it wouldn't boot up, was told they couldn't fix it there and needed to send it somewhere else for $80 just to send it there. Then it came back and it was running extremely slow so then I had to set up a new appointment to clean up my computer. Got home and realized when they gave me my computer, they didn't give me the charger back with it. Very disorganized and unprofessional.