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Geek Squad

3.4

About this business

Geek Squad is located at 4627 S Jack Kultgen Expy, Waco, TX. This business specializes in Appliance Repair. Geek Squad is open Mon, 10am-9pm; Tue, 10am-9pm; Wed, 10am-9pm; Thu, 10am-9pm; Fri, 10am-9pm; Sat, 10am-9pm; Sun, 11am-8pm and accepts American Express, Cash, Discover, Personal Checks and Visa. 

Location details

4627 S Jack Kultgen Expy, Waco, TX, 76706, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.438 reviews
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Phillip Arensman's profile image
Phillip Arensman 
on Google
4 days ago

Never enough people checking customers out. They put you in the same line as people returning products. Meanwhile they have 2-3 employees talking at the front when they could be checking people out. Other than that a great store! 

Kooper Negrete's profile image
Kooper Negrete 
on Google
2 months ago
Karen Bentsen's profile image
Karen Bentsen 
on Google
7 months ago

I have ALWAYS had excellent service through Geek Squad. Only on one occasion did I have to take my laptop to Best Buy to correct a problem. It took less than 30 minutes. I totally recommend Geek Squad! 

Midnight Tide's profile image
Midnight Tide 
on Google
8 months ago

The people here are of no help and no communication they kept dragging me around. So first the plan was to ship it but then they say they could fix it then today they say they cant and refund me the parts I bought and have it shipped but now they wont cause I got mad. Honestly never trusting the service here again. They could of done a diagnosis first from what I told them then either fix it or ship it. Or even call me and tell me the issue but nobody told me until I got there. They could of called me early on and tell me bu... read more

Jason D's profile image
Jason D 
on Google
a year ago

Made an appointment through Apple for 5:40 pm to get my battery replaced. Upon arrival, I was informed that, sorry, we’re open until 9 but our techs leave at 5 so we can’t do any repairs after 5 pm. That would have been really nice to know when I scheduled the appointment!! 

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Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.4 star rating with 38 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open on Monday at 9:00 a.m. 

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