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Geek Squad

3.5

About this business

Location details

823 Northcreek Dr, Sherman, TX, 75092, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.534 reviews
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Kris Thomason's profile image
Kris Thomason 
a month ago

Geek Squad Review I brought my iPhone 13 Pro Max to Geek Squad for a routine battery replacement. The phone was in excellent condition and functioning properly aside from the aging battery. I chose Geek Squad specifically because I expected a professional repair performed by trained technicians. Instead, I left with a phone that had a significant haze/glow across the rear-camera images that was not present before the repair. I was told the camera had been affected by alcohol from wipes used during the repair. Correcting the ... read more

Jim's profile image
Jim 
2 years ago

Review: Sherman, TX Geek Squad Bottom line, the reviews I've read and those that indicate are a good point to execute on Computer work appear to be likely published by a BOT. The reality is, that Customer Support from the very beginning is so locked into "policy" that to just talk with someone is a problem. My initial contact simply told me "NO" when I asked for a brief conversation with a Tech. They are so inflexible that nothing will break through the wall that surrounds them. My situation is simply somewhat unique, and co... read more

SOB Morgue41's profile image
SOB Morgue41 
2 years ago

Just had to hop on to give a 5 star review and let people know about the awesome experience I had. I got in touch with Justin to work out an issue I was having on a set of beats. He got me squared away. Randomly I heard him talking to another customer before helping me about their computer. So I told him about the one I purchased and was having an issue with. I gotta say. He made it extremely easy. Took care of my issue and got me back to handling my business ASAP. I truly appreciate his help and he is a huge reason I will c... read more

Tim & Doris Spurrier's profile image
Tim & Doris Spurrier 
2 years ago

Green hair and pins sticking out of its face.....GO WOKE GO BROKE!!!! You can hire them but I don't have to give you my money!!!!! 

David Taillon's profile image
David Taillon 
2 years ago

Brought in my computer to be fixed. 2 months ago, Haven't heard from them so I went to find out. Were my computer is along with the slip they gave me showing the amount of money I paid. The reply I get was we don't have your computer, they can not find it, don't know were its it and they will not replace my computer they lost. 

Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.5 star rating with 34 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open on Monday at 9:00 a.m. 

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