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Geek Squad

2.8

About this business

Location details

3367 Daniels Rd, Winter Garden, FL, 34787, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.827 reviews
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Jason Mata's profile image
Jason Mata 
on Google
a month ago

Absolutely the worst service I’ve ever experienced. I paid $150 for Geek Squad to do a simple hookup of additional monitors. The tech came out on 8/15, couldn’t fix it. Came back 8/16, still couldn’t fix it. He promised he’d return on 8/22 with someone from the computer department to finally resolve the issue. Not only did he never show up, but he had the nerve to mark my ticket as “completed.” I confirmed directly with Alexander by text that he would be here, and he just didn’t come. When I called Geek Squad to figure out w... read more

Gadson Germain's profile image
Gadson Germain 
on Google
2 months ago
Linda Simontacchi's profile image
Linda Simontacchi 
on Google
3 months ago

I’m frustrated after trying to make an appointment with the Geek Squad. The call DIDN’T go to the store, It goes to an outside source. Before a person answers the voice asks too many questions some unnecessary. Finally a person comes on the phone. Her accent is so strong it’s hard to understand. It’s a very annoying and frustrating experience! 

Patrice Cherico's profile image
Patrice Cherico 
on Google
4 months ago

A five star review for the delivery of our refrigerator that consisted of Jean and Christopher. We had a prior problem with two refrigerators that had been delivered previously. Christopher had us examine the refrigerator at the street. Once brought in they slightly tweaked the door alignment and most importantly saved us a second delivery by hooking up the water. 

James Lowry's profile image
James Lowry 
on Google
6 months ago

Absolutely awful experience. Took a PC in to get repaired and all they wanted to do was upsell us on an annual maintenance plan with no way to turn off the auto-renew feature or it would void all aspects of the plan. Felt VERY scammy. Never shopping at Best Buy again. 

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Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 2.8 star rating with 27 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open on Monday at 9:00 a.m. 

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