Geek Squad

Benjamin Reed 

on Google

6 days ago

Would leave zero or negative stars if i could. Took the pc in for repair. They said it would be done in 2-3 days, it was done for 2 days and they did not contact me or used the wrong number. I gave them explicit instructions on what to do if they had to reinstall windows, which they failed to listen to the notes inputed. On top of that a lot of the backed up files were missing and all apps were missing. I tried to get a refund but couldn't because the lady who originally took my payment said I had to use the best buy members... read more

mason vickers 

on Google

3 weeks ago

I just want to say. Shout out to these guys. While trying to do some personal work over the weekend on a computer at home. I was missing a single M2 screw for my SSD. Pensacola is not know for its computer hardware stores. So after very much toil and pain of trying spare screws and checking hardware stores, I finally walked in to geek squad at best buy. Several happy smiles, a couple quick questions to make sure they knew what I needed I walked out knowing the stress of a computer build was resolved. I just want to thank the... read more

Travis Davis 

on Google

a month ago

Absolutely would 100% get them to do work for me again very professional 

Gabby Ruiz 

on Google

4 months ago

Please teach your Geek Squad employees that pregnant women shouldn't be lifting heavy PCs, so they need to help load it into a cart AND help carry it to their car. My friend had a frustrating experience where all they did was get her a cart WITHOUT actually loading the PC into it Thankfully an angelic customer helped her. This is why you need more women on your teams and better HR training. 

Doug Nizet 

on Google

4 months ago

Do not trust them with your Apple device. Complete hacks. Go anywhere else. They were completely incompetent and rude about it.