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Geek Squad
- Electronics
- Brighton, NY
About this business
Geek Squad is located at 2345 Marketplace Dr, Rochester, NY. This business specializes in Appliance Repair. Geek Squad is open Mon, 10am-9pm; Tue, 10am-9pm; Wed, 10am-9pm; Thu, 10am-9pm; Fri, 10am-9pm; Sat, 10am-9pm; Sun, 11am-8pm and accepts American Express, Cash, Discover, Personal Checks and Visa.
Location details
2345 Marketplace Dr, Brighton, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Just wanted to say BIG THANKS for Doug's very expert help at the Rochester NY Marketplace Best Buy location yesterday (5Mar2025). He fixed our laptop issue very quickly and was great to work & talk with. This is why we always seek the Geek Squad's help with computer-related issues. Thanks so much and please pass our compliments on to Doug and his team........from Dave&Debbie Barker
These people are awesome! Our old computer was found to be corrupted. After we purchased a new one, the "geeks" were able to transfer most of the date from the old one, as well as set up everything for us. Thanks so much!
Made an appointment for a iPhone battery replacement, show up early, suggested to come back to the counter closer to appointment time, I get there and both employees ignore me and just keep talking to two other customers. One employee would not break from their excessively long conversation. When I finally interrupted someone helped then I was told they couldn't replace the battery because there was no service message indicating it needed to be replaced. Battery capacity was less than 80%. Went to Genius Repair on Jefferson ... read more
I had purchased a small laptop earlier that day that only had 500mb of useable memory left and no matter what I did I couldn't delete enough to make it functional. I called geek squad and they were able to get me in the next day. I waited, maybe 40 seconds, before someone started working on the laptop. He, being the magician he was, freed up 13gb of data and made it more user friendly, and deleted everything on there that I didn't want, AND set it up so it ran perfectly for exactly what I wanted it to do. I couldn't be more ... read more
Bought a big and expensive TV and was lied to about how important a geek squad protection plan was for it at Best Buy. TV had issues and after weeks and months of scheduling diagnostic appointments, then service appointments, then rescheduling because technician never came I was refused any service. Technician was rude about it, called customer support and they were rude and used some sketchy technicalities so they didn't have to stand behind their service and even someone from leadership reached out and condescendingly re... read more
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.3 star rating with 58 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open on Monday at 9:00 a.m.
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