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Geek Squad
- Electronics
- Brighton, NY
About this business
Geek Squad is located at 2345 Marketplace Dr, Rochester, NY. This business specializes in Appliance Repair. Geek Squad is open Mon, 10am-9pm; Tue, 10am-9pm; Wed, 10am-9pm; Thu, 10am-9pm; Fri, 10am-9pm; Sat, 10am-9pm; Sun, 11am-8pm and accepts American Express, Cash, Discover, Personal Checks and Visa.
Location details
2345 Marketplace Dr, Brighton, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Just wanted to say BIG THANKS for Doug's very expert help at the Rochester NY Marketplace Best Buy location yesterday (5Mar2025). He fixed our laptop issue very quickly and was great to work & talk with. This is why we always seek the Geek Squad's help with computer-related issues. Thanks so much and please pass our compliments on to Doug and his team........from Dave&Debbie Barker
These people are awesome! Our old computer was found to be corrupted. After we purchased a new one, the "geeks" were able to transfer most of the date from the old one, as well as set up everything for us. Thanks so much!
Made an appointment for a iPhone battery replacement, show up early, suggested to come back to the counter closer to appointment time, I get there and both employees ignore me and just keep talking to two other customers. One employee would not break from their excessively long conversation. When I finally interrupted someone helped then I was told they couldn't replace the battery because there was no service message indicating it needed to be replaced. Battery capacity was less than 80%. Went to Genius Repair on Jefferson ... read more
I had purchased a small laptop earlier that day that only had 500mb of useable memory left and no matter what I did I couldn't delete enough to make it functional. I called geek squad and they were able to get me in the next day. I waited, maybe 40 seconds, before someone started working on the laptop. He, being the magician he was, freed up 13gb of data and made it more user friendly, and deleted everything on there that I didn't want, AND set it up so it ran perfectly for exactly what I wanted it to do. I couldn't be more ... read more
Horribly understaffed. What's the point of scheduling an appointment if no one will be available to help me until half an hour after my appointment time? Worst customer service I have received from any business in my entire life.
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.3 star rating with 58 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open at 9:00 a.m.
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