This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Geek Squad
- Electronics
- Downers Grove, IL
About this business
Location details
7401 Lemont Rd, Downers Grove, IL, 60516, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had a service appointment for our two year old washer, and the service tech did not show up! No call, reason, or explanation was given. When we called Best Buy they did not know why he was a no show, and told us we have to wait another week for the next appointment available. That’s unacceptable, poor service. I will never shop at Best Buy again.
These guys were awesome! It was the first time I went there and they really helped me out. They really care for the people!
thanks to the Geek Squad team. My laptop had completely died, and another place "U break I fix" told me it was unfixable after keeping it for 15 days. But Peter and Chris at Geek Squad were amazing and friendly they kept me updated, explained everything patiently, and fixed my laptop within the promised time. They saved my important documents and a lot of money. I’m so grateful for their help and highly recommend them.
My gaming desktop computer was continually restarting... Despite reinstalling Windows, removing malware, and more, I was unable to fix it on my end. I brought it into Best Buy and within several days they had it up and running in tip-top shape! They had to correct a bunch of registry errors. They not only made the cables more organized while they were stress-testing all the components, they dusted it out inside too. Things have been great ever since. Thanks local Geek Squad Team! :)
My aunt has been a loyal customer for years with the Geek Squad plan. They recently changed the at home repair policy so that there is now a $100 fee for a technician to come to your house. This is absolutely unacceptable given that some people can’t make it out of their homes and have to pay a ridiculous fee such as this one when they already pay a well off amount for the Geek Squad plan. The services have also gone downhill from what they use to be. I have also had taken my computer in store before for repairs, but the iss... read more
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.1 star rating with 29 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com