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Geek Squad
- Electronics
- South Elgin, IL
About this business
Location details
424 Randall Rd, South Elgin, IL, 60177, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Made an appointment for 3:40 showed up at 3:30. Didn’t get seen until 4:15. They skipped me to take appointments who showed up 40 minutes after their appointments. Was sent by T-Mobile for my broken screen Through insurance. The guy who was supposed to “help me” had no clue on what he was doing. Took my phone back 3 times for diagnostics came back every time more confused on what was going on. All that is wrong with my phone is a display. I finally just walked out after the guy wanted to take it back again to run a diagnosis... read more
If you plan on getting any service here, be ready to wait at least 30 minutes past your scheduled appointment time. The delays can be frustrating, so factor the extra time into your visit.
Took my wife phone to get battery replaced. 2 days later on and off button stopped working. Was told that it wasn’t due to craftsmanship that I would have to pay $600 to get it fixed by them. I did not pay wife kept using the phone weeks later the phone started to open from the screen and body. Did not want to argue with them and I was not going to pay for the price of a new phone. I do not recommend fixing tech here 👎🏿
Great service, quick repair of my cell phone, nice people to work with! Very knowledgable too! Thanks!
Went in for a hard drive swap 6 days ago. Each day they said it would be ready the same day or next. It is now currently 6 days. People sometimes need their computers in order to work. They lie, have no communication, and are inept for simple projects. Never again. I would suggest going somewhere else. Who knows when I'll actually get it back in working order.
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 2.9 star rating with 26 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open at 9:00 a.m.
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