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Geek Squad

2.8

About this business

Location details

650 Eastgate S Dr, Mount Carmel, OH, 45245, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.838 reviews
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Jonathan Mitchell's profile image
Jonathan Mitchell 
a month ago

CRITICAL WARNING: Avoid Dash Cam Installation Here. Failed Wiring Led to Dealer Repair. I brought my 2025 Toyota Prius to this location for the hardwire installation of a 70mai 4K Omni dashcam (for constant power/parking mode). This job requires connecting fuse taps to non-essential, ignition-switched circuits. Failure 1: Initial Incompetence On the first visit, the technician tapped directly into two separate ECU circuits (Electronic Control Unit). Tapping into the ECU, which is the vehicle's core computer network, is a fun... read more

Daniel Kim's profile image
Daniel Kim 
8 months ago

Communication left a lot to be desired on the front end. However, the manager ended up calling and making it right with a discount. My wife's phone was fixed. 4/5. If they called people when promised and prioritized communication it would be a 5/5. But we appreciated the effort to make it up to us. 

Phillip Manning (Phil)'s profile image
Phillip Manning (Phil) 
a year ago
Yoktukie's profile image
Yoktukie 
a year ago

From the get go they seemed confused.. All I needed was for them to fix the bios, remove 1 hard drive and replace motherboard. Instead they removed all the hard drives and told me it was "fixed". I told them to boot it up, the girl was more then happy to; not aware(somehow) that a computer will not work or boot up without a hard drive, or working motherboard. They tell me that they do NOT sell or order motherboards and I would have to buy those parts, bring them in, pay again just for them to see if it works...Before agreein... read more

Dr. Belal Siddique's profile image
Dr. Belal Siddique 
a year ago

They're not cooperative. They refused to install my Security Camera System on my RV 

Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 2.8 star rating with 38 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open tomorrow at 9:00 a.m. 

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