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Geek Squad
- Electronics
- Burlington, NC
About this business
Geek Squad is located at 1465 University Dr, Burlington, NC. This business specializes in Appliance Repair. Geek Squad is open Mon, 10am-9pm; Tue, 10am-9pm; Wed, 10am-9pm; Thu, 10am-9pm; Fri, 10am-9pm; Sat, 10am-9pm; Sun, 11am-8pm and accepts American Express, Cash, Discover, Personal Checks and Visa.
Location details
1465 University Dr, Burlington, NC, 27215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Getting to Geek squad online technical support is shameful. Every time I reach out for help I get the runaround. I have a yearly plan membership and should have to keep going thru this. Today faced with a potential virus, pop ups on screen, the agent tells me to restart my computer without even remoting in to access the issue. I told him that doesn’t even sound right or safe and I’m not doing anything til you remote it. Then he tells me to advance support. What! Gets connected and transferred again to another agent. Not sure... read more
I bought a Spectrum I-phone that came with no charger nor directions, I went to the spectrum store and they couldn't help, but to go to the Geek Squad. I'm about to contact Apple and let them know how Spectrum has treated me. I'll give the Geek Squad a shot but all charges will be sent to Spectrum or Apple.
Poor customer service.
Via telephone
Excellent customer service
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3 star rating with 32 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open tomorrow at 9:00 a.m.
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