This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Geek Squad
- Electronics
- Burlington, NC
About this business
Location details
1465 University Dr, Burlington, NC, 27215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Stay home all day waiting for someone from the geek squad to show. No show and no phone call.
Getting to Geek squad online technical support is shameful. Every time I reach out for help I get the runaround. I have a yearly plan membership and should have to keep going thru this. Today faced with a potential virus, pop ups on screen, the agent tells me to restart my computer without even remoting in to access the issue. I told him that doesn’t even sound right or safe and I’m not doing anything til you remote it. Then he tells me to advance support. What! Gets connected and transferred again to another agent. Not sure... read more
I bought a Spectrum I-phone that came with no charger nor directions, I went to the spectrum store and they couldn't help, but to go to the Geek Squad. I'm about to contact Apple and let them know how Spectrum has treated me. I'll give the Geek Squad a shot but all charges will be sent to Spectrum or Apple.
Poor customer service.
Via telephone
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 2.9 star rating with 33 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com