Geek Squad

Nathan Teubert 

on Google

2 months ago

They took care of my computer in about 5 days. I bought the total geek membership and will be bringing a device every week, for discounted repairs. The only complaint I have is their limited options on Operating System installs. They'll install the top 3, Windows, Apple OS, MAYBE Linux. I'd say their iffy about installing Unraid because their lack of total geek knowledge. Another to note, they can call you, you cannot call them, if you have questions. You'll be rerouted to a number that can only set up appointments, you'll n... read more

Mike McMaster 

on Google

3 months ago

01/13/25 - I brought a 2016 Nissan Rogue in that had an issue with (according to the Nissan dealership) the Viper remote starter installed by Best Buy Brighton December of 2017. I still had my original paperwork. Lifetime warranty. Kevin with the Geek Squad identified the problem, which may or may not have been with the Viper remote starter or the Best Buy installation, and corrected it. Kevin was very understanding and easy to work with. As a result of this interaction I am considering another unrelated audio purchase for a... read more

Steve Hamburg 

on Google

a year ago

Only called with a question. They answered everything, and were helpful. 

Darian Massengill 

on Google

a year ago

I didn't get his name, but the young guy working the Geek Squad desk tonight (11/18) was awesome. My dog chewed my laptop cord and he helped me out. He was super polite and professional and I'm really grateful for him. It's been a rough 24 hours for me so it was nice to experience a little bit of kindness. Thank you so much!