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Geek Squad
- Electronics
- Ann Arbor, MI
About this business
Location details
3100 Lohr Rd, Ann Arbor, MI, 48108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Frankly, I had a terrible time here. I brought my old laptop to them with a request that they please back up a specific OneNote notebook that I hadn't been able to back up myself, though I had managed to back up everything else on the device. For context, the notebook had functioned as my work calendar, address book, and journal for the past several years. The personnel at the desk said that they'd just go ahead and back up the whole laptop. I replied, sure, as long as they make sure to specifically back up the specific OneN... read more
They took care of my computer in about 5 days. I bought the total geek membership and will be bringing a device every week, for discounted repairs. The only complaint I have is their limited options on Operating System installs. They'll install the top 3, Windows, Apple OS, MAYBE Linux. I'd say their iffy about installing Unraid because their lack of total geek knowledge. Another to note, they can call you, you cannot call them, if you have questions. You'll be rerouted to a number that can only set up appointments, you'll n... read more
01/13/25 - I brought a 2016 Nissan Rogue in that had an issue with (according to the Nissan dealership) the Viper remote starter installed by Best Buy Brighton December of 2017. I still had my original paperwork. Lifetime warranty. Kevin with the Geek Squad identified the problem, which may or may not have been with the Viper remote starter or the Best Buy installation, and corrected it. Kevin was very understanding and easy to work with. As a result of this interaction I am considering another unrelated audio purchase for a... read more
Only called with a question. They answered everything, and were helpful.
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.2 star rating with 37 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open tomorrow at 9:00 a.m.
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