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Geek Squad

2.9

About this business

Location details

35100 Central City Pkwy, Westland, MI, 48185, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.960 reviews
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Brandon Collins's profile image
Brandon Collins 
a month ago

Would rate a 0 if I could at 11am and 1 pm got put on hold by an AI twice and both times were an hour each no one ever came to phone 

T Nahallac's profile image
T Nahallac 
8 months ago

This is not specifically about the geek squad in Westland. I have used them and they are generally good. The local near monopoly wi fi provider talked me into selling my soul to them for three years. They came and installed WiFi and left my security alarm, cameras, and temperature control wall mount dead in the wind. Forget them. I thought maybe my subscription to the geek squad could get me some help. I went to the net and signed into human chat. Agent Omkarina answered the call. I asked the agent if the geek squad would gi... read more

Trent Gifford's profile image
Trent Gifford 
9 months ago

If you make an appointment here show up like 40 mins late 

Oliver Sylvarus's profile image
Oliver Sylvarus 
10 months ago

They don't offer screen protector replacements for Samsung z flip 5 

John Frederick's profile image
John Frederick 
10 months ago

The tech's are always polite and knowledgeable but there just aren't enough of them working. During my first visit, I needed a charger for the new tablet I purchased on-line. I thought it would be an off-the-shelf item but I was told by the greeter that I had to get it at the Geek Squad. Of course I didn't have an appointment so there were 3 people in-line ahead of me, NBD. Then as soon as they finish the person at the counter, instead of helping the next in- line, they'd ask if anyone had an appointment. My 2 minute purchas... read more

Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 2.9 star rating with 60 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open at 9:00 a.m. 

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