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Geek Squad

3.8

About this business

Location details

3720 National Rd E, Richmond, IN, 47374, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.830 reviews
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Nelo1more's profile image
Nelo1more 
3 weeks ago

Josh was super helpful and knowledgeable. He fixed my issue quickly and explained everything in a way that was easy to understand. He went above and beyond to make sure everything was set up and working perfectly. It’s clear he genuinely cares about helping people and takes pride in his work. 

Game Life's profile image
Game Life 
2 months ago

I explained to the geek squad worker that my MacBook was in perfect running condition and I clicked on a pop up spam accidentally. I explained what had happened on the computer screen and what I had done to prevent the situation from getting worse (disconnected internet, closed pages, etc.) but I was refused service. 

Jim Gilbert's profile image
Jim Gilbert 
7 months ago

Could not understand the lady on the phone..must been from a foreign country..was not able to get my problem resolved.. 

Zach Wildman's profile image
Zach Wildman 
a year ago

Samsung phone had boot loop issue. Wanted to extract photos and other media. Explained it twice to two different people over the phone. Was told they "could try one or two things." Show up for appointment and again explained the issue to the tech. He hands the phone right back and says there's nothing he can do. Didn't try to plug it in or anything. Why tell me you may be able to help, let me make the appt, and make the drive to the store...only to be immediately turned away without even plugging it in? 

Julia Lilly's profile image
Julia Lilly 
a year ago

John was very helpful! He fixed my computer problem efficiently and explained what he did and why it helped fix the problem. 

Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.8 star rating with 30 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open tomorrow at 9:00 a.m. 

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