Geek Squad

Game Life 

on Google

3 weeks ago

I explained to the geek squad worker that my MacBook was in perfect running condition and I clicked on a pop up spam accidentally. I explained what had happened on the computer screen and what I had done to prevent the situation from getting worse (disconnected internet, closed pages, etc.) but I was refused service. 

Jim Gilbert 

on Google

6 months ago

Could not understand the lady on the phone..must been from a foreign country..was not able to get my problem resolved.. 

Zach Wildman 

on Google

10 months ago

Samsung phone had boot loop issue. Wanted to extract photos and other media. Explained it twice to two different people over the phone. Was told they "could try one or two things." Show up for appointment and again explained the issue to the tech. He hands the phone right back and says there's nothing he can do. Didn't try to plug it in or anything. Why tell me you may be able to help, let me make the appt, and make the drive to the store...only to be immediately turned away without even plugging it in? 

Julia Lilly 

on Google

a year ago

John was very helpful! He fixed my computer problem efficiently and explained what he did and why it helped fix the problem. 

Anonymous 

on Google

a year ago

John was very helpful! He fixed my computer problem efficiently and explained what he did and why it helped fix the problem.